Thank you for your purchase.

Updated on 10/05/2023

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.


All Softcopy/Raw/Product (Video or Photo) must be email to within fourteen (7) days of the purchase date. All returned items must be in new and unedited, with all original descriptions and name attached.


To return a product, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the product securely in its original zip files and include your proof of purchase, then email to the following address (

Return shipping charges will be paid or reimbursed by us.


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (4) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


If you have any questions concerning our return policy, please contact us or sent mail at:

Telephone Number: 60142202412
Customer Services Email:

Address : Kinen Enterprise
SSM NO : 202003280821 (JM0944160-H)
Shoplot 1B, Taman Dato Senu 30,
Taman Dato Senu Sentul,Kuala Lumpur
51000 Kuala Lumpur
Wilayah Persekutuan